Return Policy

Your Satisfaction is Our Mission

At Charlie Charlie Soap Co., we stand behind the quality of our handcrafted soaps with the same commitment we brought to our service. If you're not completely happy with your purchase, it's on us.

Our Promise to You

We want you to love every bar of soap you receive. If for any reason you're not satisfied with your product, we'll make it right—no questions asked.

How Our Return Policy Works

Easy Return Process
Simply reach out to us with your order number and let us know what went wrong. We'll take care of the rest.

30 Day Policy
We believe in the quality of our products. If you experience any issues with your soap, reach out to us within 30 days we'll make it right.

Contact Us

Have questions about a return or exchange? We're here to help. Contact us and we'll respond as quickly as possible to resolve any concerns.

As veterans, we understand the importance of standing by our word. When we say your satisfaction is guaranteed, we mean it.

Note: While we offer generous returns, we do ask that products being returned are in their original condition when possible, though we'll work with you on a case-by-case basis.